Policies
Alien Machine Worx Product Guarantees
1 year Durability Guarantee
We stand behind the quality of our products with a comprehensive 1-year durability guarantee. If your product experiences any manufacturing defects or breaks under normal use within 365 days of your purchase date, we will replace it completely free of charge.
No-Risk 30 Day Product Fit Warranty
Your satisfaction is our priority. We guarantee that our products will fit your vehicle perfectly, or we’ll make it right. If within 30 days of purchase you find that the product does not fit your vehicle as described, simply send it back to us and we’ll issue you a full refund.
If your order does not meet your satisfaction, simply return the product within 30 days of your receipt with a photo copy of the original invoice. We accept the following shipping methods:
- Standard U.S. Postal Service® (USPS)
- United Parcel Service (UPS)
NOTE: Shipping costs are the responsibility of the customer; Alien Machine Worx does not refund the cost of shipping.
ACCEPTABLE RETURNS
Alien Machine Worx gladly accepts the following returned products:
- Clean products
- Undamaged products
- Unused products
NOTE: A restocking fee may accrue 15% Alien Machine Worx does not refund the cost of shipping.
UNACCEPTABLE RETURNS
Alien Machine Worx cannot accept the following returned products:
- Stripped product
- Stretched product
Upload Photos & Tell About Your Returning
Return Form